Matthieu Pupat

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Everything posted by Matthieu Pupat

  1. Optimization Error

    Please see this topic.
  2. Hello, Your space issue is very specific, please continue the discussion with the support team through email.
  3. Hi David, You need to split your design space in different parts. You can then assign a different draw direction to each of your sub-design space :
  4. Factor of Safety lower than required

    The high stress happens outside of the design space. Those high stresses are typically taken care of at a later stage of design by more advanced optimization techniques such as shape optimization.
  5. Factor of Safety lower than required

    Please share your model with design space.
  6. solidThinking Inspire has stopped working

    If you encounter the message below when starting Inspire on Windows 10, we have a workaround for you: In your Start Menu, go to your Inspire shortcut, right-click, choose More then Open file location: In the window that opens, right-click on the Inspire shortcut and choose Properties. If your Inspire shortcut is on your Desktop, directly right-click on it and choose Properties. In the Properties window, switch to the Compatibility tab, under Compatibility mode, check Run this program in compatibility mode for: and choose Windows 8 from the drop-down. Click on OK and try starting Inspire again.
  7. No Motion tab in Student version of Inspire

    Hi Alan, Your license needs to be upgraded to enable the Motion tab. Please contact us at support@solidthinking.com to help you with that. Thanks, Matthieu
  8. Solidworks 2017

    Hello, Solidworks 2017 files are not supported at the moment in Inspire. It will come in a future version. I would recommend exporting Parasolid from SW 2017 and import the Parasolid file into Inspire. For your information, supported input files are listed in the help at http://www.solidthinking.com/help//Inspire/2017/win/en_us/index.html?file_formats.htm Thanks, Matthieu Pupat Customer Support Manager
  9. Inspire stop to run

    Definitely. Like I said we are working on it.
  10. Inspire stop to run

    Hi Marco, Yes. We are working with NVIDIA on it. Please revert to 369 version of the driver in the meantime. Thanks, Matthieu
  11. Find reaction forces

    Clayton, Please update to Inspire 2017. This issue is fixed in there. Thanks, Matthieu
  12. Find reaction forces

    Hello, This is possible in Inspire 2016.2. Just use Callout and mouse over the support of interest: Thanks, Matthieu
  13. temperature = Inspire stops working

    Hello, After having a look at your model I can confirm this is fixed in Inspire 2016.2. Please update to this version to be able to run your use case. Thanks, Matthieu
  14. temperature = Inspire stops working

    Hello Maxime, There have been some issues in the past with temperatures. Some of them are fixed in 2016.2 or will be fixed in 2017. Could you please send your model to support@solidthinking.com in order for us to double-check if it is resolved? Thanks in advance, Matthieu Pupat
  15. Inspire analysis terminated: hwfdmfeprocessor.exe

    Hello Max, This is usually model specific. Please send us your model at support@solidthining.com so that we can have a look. Have a great day, Matthieu
  16. Hello again, We got your file and can confirm this issue will be fixed in the upcoming version of Inspire 2017. Thanks, Matthieu
  17. Hello, Can you please send your model to support@solidthinking.com ? Thanks in advance, Matthieu
  18. Inspire stop to run

    We have had issues with older graphics driver for that card. This has been fixed recemtly on NVIDIA's side. Could you please update your to version Version: R367 U2 (368.86) WHQL Release Date: 2016.7.18 and let me know if it solves your issues? Thanks, Matthieu
  19. Inspire stop to run

    Hello Marco, Could you please let us know your graphics card model ? Thanks, Matthieu
  20. Missing analysis button

    Hello, The analysis features are an optional feature of Inspire. Please contact our support at support@solidthinking.com for more help. Thanks, Matthieu
  21. Optimization for casting

    Simon, Split draw direction usually gives good results. Would you please contact us at support@solidthinking.com with your model so we can have a deeper look. Thanks, Matthieu
  22. inspire demo missing functions

    Hello, We need more details from you. I will send you instructions separately. Thanks, Matthieu
  23. SDK API.

    Please email us at support@solidthinking.com and we will send you a copy.
  24. SDK API.

    Hello, Evolve has a C++ API for developing plugins. We are also in the process of developing Python API for both Evolve and Inspire. Matthieu
  25. Optimization result shape explore tab

    Hello Deepak, Thank you for contacting solidThinking support. In order to find out the resultant stress in your shape you have to use the Analyze button of the shape explorer. From there it will be some sort of trial and error process running re-analysis at different cursor positions to find out which one gives the desired stress. Please let us know if you need anything else. Thanks, Matthieu