Matthieu Pupat

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Everything posted by Matthieu Pupat

  1. Design Violations

    You can edit your model in Inspire. Please have a look at our Modeling tutorials
  2. Design Violations

    Hello, Here are a few tips to help you with your model: We recommend that you do not apply loads and supports directly on design space but separate your part in 2 regions (design space and non-design space) and apply your loads on non-design space You should run an analysis of your original design and check the safety factor on this one. If your safety factor on the original part is already below your objective safety factor then optimization will likely fail. Thanks, Matthieu
  3. solidthinking & apple retina display

    Hello, We do not support Inspire on MAC anymore. If you want to use the latest version of Inspire on your MAC you can try our new Inspire Unlimited at Evolve will support retina display in its 2018 release. Thanks, Matthieu
  4. Number of installations with student licence

    Hello, Licenses can only be used on one machine. Can you please let us know the detailed info of your machine? Processor Graphics card and driver version Exact windows version Thanks, Matthieu
  5. Optimization Error

    Please see this topic.
  6. Hello, Your space issue is very specific, please continue the discussion with the support team through email.
  7. Hi David, You need to split your design space in different parts. You can then assign a different draw direction to each of your sub-design space :
  8. Factor of Safety lower than required

    The high stress happens outside of the design space. Those high stresses are typically taken care of at a later stage of design by more advanced optimization techniques such as shape optimization.
  9. Factor of Safety lower than required

    Please share your model with design space.
  10. solidThinking Inspire has stopped working

    If you encounter the message below when starting Inspire on Windows 10, we have a workaround for you: In your Start Menu, go to your Inspire shortcut, right-click, choose More then Open file location: In the window that opens, right-click on the Inspire shortcut and choose Properties. If your Inspire shortcut is on your Desktop, directly right-click on it and choose Properties. In the Properties window, switch to the Compatibility tab, under Compatibility mode, check Run this program in compatibility mode for: and choose Windows 8 from the drop-down. Click on OK and try starting Inspire again.
  11. No Motion tab in Student version of Inspire

    Hi Alan, Your license needs to be upgraded to enable the Motion tab. Please contact us at to help you with that. Thanks, Matthieu
  12. Solidworks 2017

    Hello, Solidworks 2017 files are not supported at the moment in Inspire. It will come in a future version. I would recommend exporting Parasolid from SW 2017 and import the Parasolid file into Inspire. For your information, supported input files are listed in the help at Thanks, Matthieu Pupat Customer Support Manager
  13. Inspire stop to run

    Definitely. Like I said we are working on it.
  14. Inspire stop to run

    Hi Marco, Yes. We are working with NVIDIA on it. Please revert to 369 version of the driver in the meantime. Thanks, Matthieu
  15. Find reaction forces

    Clayton, Please update to Inspire 2017. This issue is fixed in there. Thanks, Matthieu
  16. Find reaction forces

    Hello, This is possible in Inspire 2016.2. Just use Callout and mouse over the support of interest: Thanks, Matthieu
  17. temperature = Inspire stops working

    Hello, After having a look at your model I can confirm this is fixed in Inspire 2016.2. Please update to this version to be able to run your use case. Thanks, Matthieu
  18. temperature = Inspire stops working

    Hello Maxime, There have been some issues in the past with temperatures. Some of them are fixed in 2016.2 or will be fixed in 2017. Could you please send your model to in order for us to double-check if it is resolved? Thanks in advance, Matthieu Pupat
  19. Inspire analysis terminated: hwfdmfeprocessor.exe

    Hello Max, This is usually model specific. Please send us your model at so that we can have a look. Have a great day, Matthieu
  20. Hello again, We got your file and can confirm this issue will be fixed in the upcoming version of Inspire 2017. Thanks, Matthieu
  21. Hello, Can you please send your model to ? Thanks in advance, Matthieu
  22. Inspire stop to run

    We have had issues with older graphics driver for that card. This has been fixed recemtly on NVIDIA's side. Could you please update your to version Version: R367 U2 (368.86) WHQL Release Date: 2016.7.18 and let me know if it solves your issues? Thanks, Matthieu
  23. Inspire stop to run

    Hello Marco, Could you please let us know your graphics card model ? Thanks, Matthieu
  24. Missing analysis button

    Hello, The analysis features are an optional feature of Inspire. Please contact our support at for more help. Thanks, Matthieu
  25. Optimization for casting

    Simon, Split draw direction usually gives good results. Would you please contact us at with your model so we can have a deeper look. Thanks, Matthieu