Matthieu Pupat

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Everything posted by Matthieu Pupat

  1. Matthieu Pupat

    Ask for academic License of Inspire

    Hello, Please note that it takes a few business days to process licensing requests. If you still get no reply in the next few days, please check your Spam folder, then write us to support@solidthinking.com. Thanks, Matthieu
  2. Matthieu Pupat

    constraints reactions

    Hi Matteo, You can see them using callouts. Please see more details in the Grounded Fastener Optimization tutorial. Matthieu
  3. Matthieu Pupat

    Solid Body or Surface Body

    For modeling it does not make a difference. 3D modeling will produce a bigger Finite Element model and therefore take more memory for solving analysis or optimization.
  4. Matthieu Pupat

    Animation tutorial

    Hi DIaneMSS, I forwarded your request to our documentation team. Thanks, Matthieu
  5. Matthieu Pupat

    Design Violations

    You can edit your model in Inspire. Please have a look at our Modeling tutorials
  6. Matthieu Pupat

    Design Violations

    Hello, Here are a few tips to help you with your model: We recommend that you do not apply loads and supports directly on design space but separate your part in 2 regions (design space and non-design space) and apply your loads on non-design space You should run an analysis of your original design and check the safety factor on this one. If your safety factor on the original part is already below your objective safety factor then optimization will likely fail. Thanks, Matthieu
  7. Matthieu Pupat

    solidthinking & apple retina display

    Hello, We do not support Inspire on MAC anymore. If you want to use the latest version of Inspire on your MAC you can try our new Inspire Unlimited at http://unlimited.solidthinking.com/inspire/ Evolve will support retina display in its 2018 release. Thanks, Matthieu
  8. Matthieu Pupat

    Number of installations with student licence

    Hello, Licenses can only be used on one machine. Can you please let us know the detailed info of your machine? Processor Graphics card and driver version Exact windows version Thanks, Matthieu
  9. Matthieu Pupat

    Optimization Error

    Please see this topic.
  10. Hello, Your space issue is very specific, please continue the discussion with the support team through email.
  11. Hi David, You need to split your design space in different parts. You can then assign a different draw direction to each of your sub-design space :
  12. Matthieu Pupat

    Factor of Safety lower than required

    The high stress happens outside of the design space. Those high stresses are typically taken care of at a later stage of design by more advanced optimization techniques such as shape optimization.
  13. Matthieu Pupat

    Factor of Safety lower than required

    Please share your model with design space.
  14. Matthieu Pupat

    solidThinking Inspire has stopped working

    If you encounter the message below when starting Inspire on Windows 10, we have a workaround for you: In your Start Menu, go to your Inspire shortcut, right-click, choose More then Open file location: In the window that opens, right-click on the Inspire shortcut and choose Properties. If your Inspire shortcut is on your Desktop, directly right-click on it and choose Properties. In the Properties window, switch to the Compatibility tab, under Compatibility mode, check Run this program in compatibility mode for: and choose Windows 8 from the drop-down. Click on OK and try starting Inspire again.
  15. Matthieu Pupat

    No Motion tab in Student version of Inspire

    Hi Alan, Your license needs to be upgraded to enable the Motion tab. Please contact us at support@solidthinking.com to help you with that. Thanks, Matthieu
  16. Matthieu Pupat

    Solidworks 2017

    Hello, Solidworks 2017 files are not supported at the moment in Inspire. It will come in a future version. I would recommend exporting Parasolid from SW 2017 and import the Parasolid file into Inspire. For your information, supported input files are listed in the help at http://www.solidthinking.com/help//Inspire/2017/win/en_us/index.html?file_formats.htm Thanks, Matthieu Pupat Customer Support Manager
  17. Matthieu Pupat

    Inspire stop to run

    Definitely. Like I said we are working on it.
  18. Matthieu Pupat

    Inspire stop to run

    Hi Marco, Yes. We are working with NVIDIA on it. Please revert to 369 version of the driver in the meantime. Thanks, Matthieu
  19. Matthieu Pupat

    Find reaction forces

    Clayton, Please update to Inspire 2017. This issue is fixed in there. Thanks, Matthieu
  20. Matthieu Pupat

    Find reaction forces

    Hello, This is possible in Inspire 2016.2. Just use Callout and mouse over the support of interest: Thanks, Matthieu
  21. Matthieu Pupat

    temperature = Inspire stops working

    Hello, After having a look at your model I can confirm this is fixed in Inspire 2016.2. Please update to this version to be able to run your use case. Thanks, Matthieu
  22. Matthieu Pupat

    temperature = Inspire stops working

    Hello Maxime, There have been some issues in the past with temperatures. Some of them are fixed in 2016.2 or will be fixed in 2017. Could you please send your model to support@solidthinking.com in order for us to double-check if it is resolved? Thanks in advance, Matthieu Pupat
  23. Matthieu Pupat

    Inspire analysis terminated: hwfdmfeprocessor.exe

    Hello Max, This is usually model specific. Please send us your model at support@solidthining.com so that we can have a look. Have a great day, Matthieu
  24. Hello again, We got your file and can confirm this issue will be fixed in the upcoming version of Inspire 2017. Thanks, Matthieu
  25. Hello, Can you please send your model to support@solidthinking.com ? Thanks in advance, Matthieu